Terms + Conditions
For any questions, please do not hesitate to email email@example.com!
Once you submit your order, you will be sent a quote within 24-48 hours. Please make sure all details are accurate. Please be advised that we are free to accept or decline the order based on our availability and discretion.
QUANTITY + ORDER DATE
Smaller orders of 4 dozen or less will require at least 1 week notice. For larger guest counts and special orders more than 4 dozen, please place your order at least 2-4 weeks in advance.
MINIMUMS + FLAVOR SELECTIONS
Mini donuts come in an order of 12 per flavor. No "half-orders" available. Minimum of 2 dozen required to place an order (must be able to pick up); minimum of 4 dozen mini required for deliveries that are within 25 mile radius. Delivery locations beyond the 25 mile radius will require a minimum order of 6 dozen. Please note that delivery fees will be added in the quote.
For larger orders of 4 dozen and more, there is a maximum of 4 flavors you are allowed to select. Any additional flavor you desire will incur extra costs.
Unfortunately, we are transitioning out of regular donuts and will primarily offer mini donuts for events.
For larger events, please email firstname.lastname@example.org for more details.
PRICE + PAYMENT
For all orders, a quote will be sent once the order form is submitted. Upon your approval in writing (via email), an invoice will be sent to you. Payment will be due 1 week before your event date, depending on the size of your order. A deposit may also be required to secure your order and date.
All of our baked goods are individually handmade, and therefore may not always appear exactly as in photographs or descriptions. For specific requests, please describe in Notes.
All donuts are made from scratch in small batches in my kitchen, which means that most of the equipment has come into contact with nuts at some point in time. If you have an allergy to a specific topping, please let me know when ordering and we can substitute it or just leave it out, based on your preferences. Please be advised that individuals with severe allergies to nuts, soy and dairy products should use their discretion when ordering.
CHANGES AND CANCELLATIONS
Changes, increases or additions for special orders must be requested at least 1-2 weeks (which will depend on size of your order - specifics should be listed in the quote that will be sent to you) prior to your date to avoid an expedited rush fee. Any major changes may incur a fee.
Cancellations for small orders will need to be made 1-2 weeks prior to event date. For large and special orders, cancellations will need to be made in writing 4 full weeks before event date in order to receive the deposit back. Cancellations made after this period will not be refundable in any way. In the unlikely event that we are unable to complete your order due to personal circumstance or otherwise, we will offer you a full refund. And finally, we are unable to issue a refund of any kind once your order has been completed.